Cisco Certified Technicians (CCT) have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites. Technicians work closely with the Cisco Technical Assistance Center (TAC) to quickly and efficiently resolve support incidents. Cisco authorized training is available online and can be completed in multiple short sessions, enabling technicians to stay productive in the field. Cisco Certified Technician (CCT) certification is available in multiple technology tracks, providing an opportunity for Cisco support technicians to expand their area of expertise.

• CCT Routing and Switching- Cisco Certified Technician Routing and Switching (CCT Routing and Switching) certification focus on the skills required for onsite support and maintenance of Cisco routers, switches, and operating environments.
• CCT Data Center- Cisco Certified Technician Data Center (CCT Data Center) certification focuses on the skills required for onsite support and maintenance of Cisco Unified Computing Systems and servers.